A copy of these is included in the intake form. I include them here for ease of access.
Shiatsu Bodywork & Massage Policies
- The session time, whether you book 1 hour, 90 minutes, or 30 minutes, includes intake and after session consultation. To save time, fill out the intake form ahead of time or arrive a few minutes early to fill it out in person.
- New clients are required to pay for their appointment at the time of booking. Repeat clients may choose to pay when they book, or pay after receiving the treatment.
- Shiatsu Bodywork is performed over clothing. Please wear comfortable clothing and bring socks
- The use of substances that affect your pain-tolerance, coordination or ability to communicate will impede your ability to safely receive shiatsu bodywork and massage. This includes pain-relieving medications, cannabis, and all recreational drugs. I ask you refrain from drug use prior to your treatments unless prescribed by a medical professional.
Cancellation, payment and and Rebooking policies
- If you need to cancel or reschedule your session more than 24 hours in advance, use the link included in the confirmation email from Setmore. There will be no charge for cancellations more than 24 hours in advance. Note that I do not accept cancellations by email.
- If you need to cancel within than 24 hours of your appointment, you must do so by phone/text (312-469-0505). No-shows or cancellations within 24 hours will result in a $40 late-cancellation fee for new clients, I do not offer refunds for no-shows or late-cancellations paid in advance; however, your payment (minus the late-cancellation fee) can be applied to any future booking.
- If you become ill with a cold or flu virus, please stay home. Shiatsu and other forms of massage and bodywork are contraindicated when either the client or therapist is ill. Massage can make symptoms worse and extend the duration of an illness. If you are sick, I will waive the cancellation fee so long as we rebook your appointment within the next 2 weeks. If I am sick, I will rebook our appointment at no charge to you and without time constraint. Please call or text to (312-469-0505) to cancel or reschedule on the day of your appointment.